Returns & Exchanges
We want you to love your Estella Bartlett jewelry, but if you are not completely satisfied, you can return your items within 30 days of purchase for a full refund. Please ensure all items are returned in their original packaging and in unworn condition.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place your jewelry or accessories securely in the original gift packaging to ensure they are protected during transit.
- 3.Ship the Parcel
Print your prepaid shipping label, attach it to the outside of your package, and drop it off at your nearest authorized collection point.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method within 5 to 10 business days.